Privacy Policy
Compliance Transport Ltd ("we", "our", or "us") is dedicated to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy applies to our marketing website (compliancetransport.co.uk) and our platform application (app.compliancetransport.uk).
1. Information We Collect
We may collect and process the following data about you:
- Information you provide to us: This includes information provided at the time of registering to use our platform, subscribing to our service, posting material, or requesting further services (e.g., name, email address, local authority affiliation, phone number).
- Information we collect about you: With regard to each of your visits to our site, we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, operating system, and platform.
- Platform Data: When utilising our software platform on behalf of a Local Authority, we process data relating to transport providers, drivers, passenger assistants, and pupils as a Data Processor under the direction of the respective Local Authority (the Data Controller).
2. How We Use Your Information
We use information held about you in the following ways:
- To carry out our obligations arising from any contracts entered into between you and us (or your Local Authority and us) and to provide you with the information, products, and services that you request from us.
- To notify you about changes to our service.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your personal information with analytics and search engine providers that assist us in the improvement and optimisation of our site.
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. We may also disclose your data if we are under a duty to disclose or share your personal data to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.
4. Where We Store Your Personal Data
The data that we collect from you is stored on secure servers located within the United Kingdom. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
5. Your Rights
Under the GDPR and the Data Protection Act 2018, you have the right to:
- Request access to, deletion of, or correction of your personal data held by us.
- Object to the processing of your personal data or request that we restrict the processing of your personal data.
- Request the transfer of your personal data to a third party.
To exercise any of these rights, please contact us at [email protected].
6. Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
7. Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].